FREE SHIPPING US ORDERS +$50 // FREE RETURNS

Return Policy

Doesn't fit? Not in love? No problem!

FREE 10-Day Returns!

If you live locally, you're more than welcome to visit us in-store to process your return! My hope is having a storefront makes this so much easier for you!

101 N. Main Okarche, OK 

 

Email Us!

Since most items sell out quickly, please email me at heyrach@nixxenrayne.com as soon as possible to exchange/return. You may return item(s) up to 30 days from the date of purchase. BUT, if you wish to receive a free prepaid return shipping label, your item(s) must be shipped back (postmarked) to us within 10 days of the original delivery date (the date you received your order). Please include: Your Order #, Item(s) being exchanged/returned, & reason*.  
Please note all sale, clearance and accessory sales are final.

Pack It!

Pack unwanted item(s). Print the return label we emailed to you and attach it to the package. Cover any existing shipping labels.

 

Ship It!

Drop your return package at your local USPS. Once I receive your return, I will issue your exchange/refund within 3-5 business days.

 

ALL SALE, CLEARANCE AND ACCESSORY SALES ARE FINAL

 * Nixxen Rayne reserves the right to reject any exchanges or returns sent or addressed beyond the return period as set forth herein. * Also, any or all items returned, which are not in the original shipping condition, will not be accepted. * Items must be received unwashed, unworn and unaltered, have no makeup stains, deodorant stains, or animal hair.

 

QUESTIONS OR CONCERNS?

Please don't hesitate to reach out if you have any questions or concerns about your current or potential purchase. If you have any questions about an item, sizing, fit or styling please feel free to ask! E-mail is the fastest and most effective way to reach me at Nixxen Rayne!
heyrach@nixxenrayne.com 
XO, 
Rachel & the Nixxen Rayne Team